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HeadSpin Digital Experience Intelligence™
Global Device
Infrastructure
Thousands of devices in hundreds of locations on real carrier and WiFi networks around the globe
Digital Experience
Lifecycle
Used by Development, QA/Test,
DevOps, Operations, and Product
teams for optimization of any system
Automation, AI,
and Analytics
End-to-End Testing,
Performance Optimization,
and Experience Monitoring
No SDK or
Code Changes
All performance data is monitored
and captured through an API with
no code change or SDK needed
Delivering flawless digital experiences has many hurdles
Carriers
Multitude of telecom networks
operating in every market
Operating Systems
Growing number of Android
and iOS versions
Locations
App functionality and
performance varies by geo
App Versions
Growing number of complex apps
operating in the background
CDN / API / 3rd Party
Expansion in number of global
and regional providers
Device Types
More devices (phone, tablet, TV,
and wearables)
Network / Edge
Variability in app client-side
libraries, SDKs and client-server
communication services
Cloud
Availability Zones, PoPs, routing,
load balancing PaaS services
HeadSpin First Principles
Automation
Pre/Post Release
Delivering flawless digital experiences
requires rigorous pre-deployment QA
testing along with proactive issue identi-
fication in production, both of which
cannot be efficiently achieved without
automation.
AI
Issues & Root Cause
HeadSpin’s proprietary ML algorithms
automatically surface digital experience
issues and pinpoint underlying root
cause across all layers of the stack.
Analytics
Digital Lifecycle KPIs
Metrics and events from HeadSpin and
3rd party sources combine to provide
insights and understanding throughout
the digital experience lifecycle, from
planning to development to operations.
HeadSpin First Principles
HeadSpin Benefits
Enable
New Offerings
Products, Services, and Channels
Increase
Revenue
Customer Engagement
Lower
Costs & Time to Market
Dev, Test, Ops and Risk
Over the last five months NimbleDroid has helped us detect and fix several performance bottlenecks, as well as preventing two serious performance regressions from going live to millions of users... NimbleDroid did an excellent job correctly figuring out bottlenecks and which code developer needed to be corrected to improve app startup time.
— Android Developer at Flipkart
HeadSpin provided access to Kenya and China to let us iterate and improve the quality of service much faster than previously possible. And when we tried in India for routing changes on a few different carriers, only 1 carrier behaved as expected. Thank you HeadSpin!
— Solutions Architect
HeadSpin helped us establish credibility, and that opened up a whole set of new conversations that we didn’t expect out of the gate. Now we’re talking with businesses about other solutions we offer — how performance leads to conversations or impacts business value. We wouldn’t be having those conversations without HeadSpin.
— Senior Director, Project Management at Akamai