Technical Project Manager

Location: 
United States
Req. ID: 
HS2021-2
We are seeking a highly motivated Technical Project Manager to add to our talented team of professionals.

Who We Are

HeadSpin is a startup organization, and we are revolutionizing the way developers test, monitor and optimize their applications. The company is building a first-of-its-kind global mobile device cloud platform that allows apps to instantaneously run on real devices across global mobile carrier networks. HeadSpin provides powerful, actionable, data which pinpoint any problems in the app and enable developers to fix these issues before launch. HeadSpin integrates seamlessly with your development workflow and requires no changes to your app. The HeadSpin mobile platform is now in 80 countries and 140 cities worldwide, supporting over several hundred cellular networks and over 2,000 mobile devices. Using HeadSpin’s service, developers can launch products with the confidence that their applications will work in all the conditions that their users will experience. HeadSpin is funded by Google Ventures, Nexus Venture Partners, ICONIC, Danhua Capital and other blue-chip investors.

About the Role

The Technical Project Manager is a critical client-facing team member of HeadSpin’s implementation team. We are looking for a detail oriented TPM to lead, oversee, and execute project operations from inception to execution. The TPM is responsible for defining the scope of work and enforcing delivery deadlines internally and externally. You must be highly organized with a strong engineering background and use skills such as customer management, presentations, project management, technical, and professional experience with Devops technology to ensure the successful implementation of complex and large-scale projects.

Job Responsibilities

Manage projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to HeadSpin standards of scope, budget, and timeline.

  • Develop comprehensive project plans that merge customer requirements with company goals.
  • Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
  • Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
  • Review proposed modifications on project plans, including meeting with interested parties to approve and implement beneficial changes.
  • Anticipate details of future projects by communicating directly with customers and staying informed of relevant trends and industry news.
  • Provide guidance and best practices and thought leadership when addressing client challenges internally and externally.
  • Troubleshoot and debug technical customer onboarding issues, communicate and collaborate with product and engineering teams on issues, features, and tasks.

Qualifications & Skills

  • Technology background is a must
  • Project skillset should be in the software and mobile application space
  • Experienced in managing different complexities of projects
  • 4-6 years of experience as a client-facing SaaS implementation project manager PMP or PMI-ACP certified helpful
  • Strong knowledge of data structures, algorithms, operating systems, and/or distributed systems
  • Strong verbal and written communication skills
  • Strong interpersonal abilities to facilitate extensive interactions across the organization and with multiple customers and third-party partners.
  • Natural relationship builder with integrity, reliability, and maturity
  • Self-motivated and able to thrive in a results-driven environment
  • Eager to learn, adapt and perfect your work
  • BS/MS in Computer Science, Engineering, or equivalent

COVID-19 Response

All of our employees are currently working from home and will be for the foreseeable future. We look forward to seeing everyone in-office when it’s safe to return.

Diversity and
Inclusion

We strongly value building a company where everyone feels safe, welcome, and supported to achieve their professional goals. We strive to build an inclusive environment, where every person is encouraged to bring their whole self to work. We want to make sure that our attitudes and processes support a team from diverse backgrounds and experiences.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status