Customers rely on Telstra’s network to access popular high-bandwidth apps and OTT media. In order to provide good customer experiences, Telstra needs to be able to measure the performance of these apps (e.g. time to play Netflix video) in real-world conditions, on real devices. Historically, real-world app performance has been difficult to measure.
Telstra used HeadSpin to monitor real-world performance of mobile apps — measured using real devices running on real networks. These insights allowed Telstra to easily identify potential issues, investigate them, and quickly take action to improve their network — positioning the company for continued leadership in their region.