How HeadSpin helped
Tinder with Engineering.

HeadSpin has allowed Maria’s team to accelerate Tinder’s development cycles. “We can fix bugs faster, because we can discover them faster,” says Maria. “I can trace on a specific device, on a specific network anywhere in the world — versus trying to email back and forth or get on the phone with the customer. It really shortened the cycle of discovering and addressing these issues.”

HeadSpin provides Maria’s team with quantifiable data about real-world performance. “Your software is running on actual devices on the actual network that your customer is going to experience. HeadSpin really helped us to understand the real customer experience.” With thousands of devices connected to networks in 100+ global locations, HeadSpin allows Maria to test Tinder’s app performance anywhere in the world.

“HeadSpin provides Maria with concrete data about specific problems — both pre- and post-release. This insight makes it easier for Tinder engineers to understand and prioritize problems. “There are a couple of moments where we realized, oh, wow, this issue is much bigger than we realized, it's actually impacting more users than we thought. That kind of insight helps us prioritize issues — so we could deliver a better user experience.”

“It really just brings in this level of pre-release visibility that we didn't have before,” says Maria. “HeadSpin helps us to be more confident when we put out a new release, that our users aren’t going to be negatively impacted. And this level of confidence is translating to a higher level of agility.”