Telco Health Map Live

Proactively monitor downtime and reduce network issues so that your customers stay connected to one other and access critical resources during COVID-19

Proactively monitor basic services to ensure end users are not facing problems. Fix outages/service issues and impact NPS.

Increase customer satisfaction by allowing service providers and customers to identify and evaluate issues quickly and communicate effectively.

Threshold of 6 seconds applied to Call Initiation Time based on data and insights from network providers who are HeadSpin customers

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Data Health

Data upload and download speeds for network providers in Mb/s. They impact the working of every app

SMS Send and Receive

Proactive monitoring by operators and network providers so that basic services are online and function as intended. 

Threshold of 2 seconds applied to SMS Send and Receive Time based on data and insights from network providers who are HeadSpin customers

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Better experiences. Better results.

Accelerate development and innovation. Optimize performance and functionality. Ensure business success. Across all applications, devices, and networks. That’s Connected Intelligence.™