Modernize Banking Journeys with Real Device Testing - At Scale

Accelerate innovation, streamline collaboration, and slash time-to-market with a centralized testing platform built for BFSI excellence.
Trusted by global enterprises

Issues That Impact BFSI App Excellence

Heavy reliance on manual testing for CUJs like payments, login, and biometrics.
Reactive approach to fixing app performance issues.
Lack of resources to locate and fix regressions due to app updates.
App compatibility issues across devices, platforms, and geographies.
Lack of testing solutions that ensure security and regulatory compliance.

Telco Giants Trust HeadSpin - Here’s How They Win

End-to-End Compatibility

  • Cross-Platform Compatibility Testing: Validate consistent performance for banking apps across Android/iOS, browsers, desktops, and POS terminals - covering all customer touchpoints.
  • Global Device Access: Test on real SIM-enabled devices in 50+ global locations to ensure app reliability across diverse environments.

Optimize Digital Payments

  • Payment Transaction Validation and Optimization: Evaluate your end-to-end transaction functionality with smooth peer-to-peer payments across mobile, PoS, and Zebra devices. Optimize NFC transactions.
  • CUJ & Third-Party Integration Validation: Validate complex workflows like payments (Scan & Pay), OTP flows, 2-factor authentication, and insurance claims, while ensuring seamless integration with third-party services and payment gateways.

Identify, Fix, and Prevent Performance Issues

  • Extensive KPIs for Validating UX: Enhance user experience using 130+ performance KPIs across apps, devices, and networks like app launch time, transaction speed, OTP verification time, and battery drain.
  • AI-Powered Analysis: Accelerate performance analysis of banking applications with AI-driven issue cards that pinpoint performance issues in high-stakes flows like loan applications, fund transfers, and policy updates.

Leverage Smart Automation & Regression Testing

  • Broad Automation Support: Build robust automation for pension calculators, EMI tools, and onboarding journeys with support for 60+ frameworks, including Appium, Selenium, and no-code platforms like Tosca and AccelQ.
  • Regression Intelligence: Monitor performance degradation and get proactive alerts across builds, devices, and geographies to ensure your automated workflows maintain quality over time.

Enterprise-Grade Security

  • Enterprise-Grade Security: Operate securely with SOC 2-compliant and FSQS-registered infrastructure.
  • Deployment Flexibility: Choose between on-premise (air-gapped) or dedicated cloud deployments, keeping your test data fully within your control.

Real Results That Drive BFSI Success

Reduce time spent on testing through automation, accelerating time to market.
Perform pre-release and post-release testing and monitoring on real devices remotely.
Improve user experience by reducing time-to-claim and search time through proactive KPI monitoring, issue triaging, and resolution.
Stay ahead of the competition through continuous benchmarking and optimization.

Case Study

About the Customer
One of the "Big Four" clearing banks in the UK, this leading retail and commercial bank operates an extensive branch network across England and Wales.
Industry: BFSI
Impact Delivered:
  • 30% increase in overall test coverage, enabling more comprehensive validation across platforms
  • Improved performance in complex flows such as document upload and identity verification
  • 15% faster testing cycles, accelerating time-to-market for key releases
Challenges:
  • The testing solution in use was unstable and underperforming
  • The bank needed a robust, end-to-end performance monitoring solution
  • Complexities in debugging, particularly around WebView-based test case automation
HeadSpin’s Solutions:
  • HeadSpin helped the bank test CUJs across various operating systems, devices, and networks.
  • The bank used HeadSpin’s performance testing platform for AI-driven issue analysis and capture critical KPIs like load time and throughput, to accelerate Mean Time to Detection (MTTD) and Mean Time to Resolution (MTTR).
  • Comprehensive device, network, and automation log capture empowered the bank to efficiently automate and debug WebView test cases.

What’s Slowing You Down?

Your customers expect seamless, secure experiences - every time. Talk to our experts today.

Any questions?
We got you.

Easily reproduce and resolve high-priority bugs across client-server communications.
More FAQ?

Q1. Can HeadSpin test banking applications under different network conditions?

Q2. Can HeadSpin validate third-party payment gateways and integrations?

Q3. Can HeadSpin integrate into our existing CI/CD pipelines?

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