Deliver Flawless Telco Experiences Across Real Networks, Apps, and Devices

HeadSpin empowers telcos to deliver flawless digital services, from core connectivity to consumer apps, at scale, speed, and precision.

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Trusted by global enterprises

The Telco Testing Problem - And Why It’s Costing You

Limited visibility into QoE of SMS, Voice, & Data

Reactive Measures to Address Last-Mile Experience Issues on Networks

Roaming Testing Remains a Black Box

No Collaboration Framework for Remote Testing Teams

Gaps in the Telco To Tech-Co Shift

High & Unpredictable CapEx and OpEx

Telco Giants Trust HeadSpin - Here’s How They Win

One Platform. Global Reach.

Test voice, data, SMS, and apps - anywhere in the world - with a unified platform built for geo-distributed teams and real users.

Deploy Your Way

Dedicated & Shared Cloud, on-prem with SIMs, eSIMs, and SIM multiplexer (MSSB) support for dynamic testing across carriers and regions.

Pre-Launch Telco QoS Validation

Test 5G Consumer Services & Enterprise Offerings such as MEC, and FWA to ensure smooth voice, SMS, AV, and network performance before issues impact users.

Last-Mile QoE You Can See

Monitor real-world app experiences across telco, fintech, and OTT with real-time KPIs such as latency, packet loss, MOS, and app responsiveness to continuously improve user experience on your network.

Roaming Testing, Simplified

Test across continents without moving your team. Validate roaming QoS, billing, and performance remotely.

Smarter IVR Testing

Automate IVR flows, analyze call quality, and ensure audio clarity, boosting CSR and minimizing dropped calls.

Benchmarking against the Competition

See how your services stack up. Compare app performance and network quality against competitors and act with confidence.

Telco-Focused Services

From script building to dashboarding, HeadSpin’s experts accelerate your automation strategy so you launch faster and smarter.

Key Features That Set HeadSpin Apart

Remote Access to Real Devices & Networks

SIMs, eSIMs & SIM Multiplexers

130+ Experience & Performance KPIs across Network, Device & Apps

AI-Driven Issue Cards & Alerts for dropped calls, slow launches, and more

Built-In Grafana Dashboards

Seamless Manual & Automated Testing

Case Study

HeadSpin Helped a Telecom Giant Elevate App Performance

Client: A global telecom brand with operations across 10 countries

Industry: Telecommunications

Impact:

Achieved the highest CSAT score in the UAE region
Reduced downtime with faster detection and resolution of app outages
Gained actionable, data-driven insights to drive continuous performance improvements
Expanded automation to web testing

Read the detailed case study here>>

Challenges:

Performance issues in the consumer app impacted the digital user experience.
Absence of automation and performance testing led to high resource costs.
Long manual test cycles, delayed releases, and degraded QoE.

HeadSpin’s Solutions:

HeadSpin enabled the client to:

Deployed a secure air-gapped on-premise solution for high-stakes performance testing.
Enabled continuous testing of key user journeys: login, SIM orders, plan selection, roaming usage tracking, and more.
HeadSpin’s professional services team developed Automation Scripts for continuous Regression Testing.
Created custom Grafana dashboards to monitor KPIs like page load time, login duration, and app launch time.
Set up real-time alerts for instant detection of performance drops and system errors.