Top Frequently Asked Questions (FAQs):

What is your pricing structure?

A:We offer 3 deployment types or device pool options to meet a variety of needs

      1.) Shared Pool
      2.) Dedicated private
      3.) On-Premise

Please contact us for specifics


Does HeadSpin support load testing? How does it work?

A: Yes, our "load testing" tool is for running HTTP or WebSocket requests against a customer's server backend. The idea is that virtual agents are spun up (conceptually as if there are multiple users) that send requests to a back end to induce load and understand the performance of how quickly/poorly the server fulfills requests with responses. Check out our blog post on load testing before launching apps.


What test automation frameworks do you support?

A: HeadSpin supports over 30 automation testing frameworks and all the major frameworks like Appium, Selenium, Espresso, XCUITests, XCTests, UI Automator, EarlGrey, FitNesse, JUnit, TestNG, Experitest, KIF, and Calabash.


Do you support iOS?

A: Yes, all our features work on both iOS and Android. This includes HeadSpin Remote Control, Performance Sessions, and HeadSpin Performance Monitoring.


How much time to support new iOS and Android versions and devices

A: Zero day and in most cases zero hour

 

How does HeadSpin performance testing work?

A: Network traffic, client-side performance stats, and video are captured from a device during a performance test and these inputs are fed into HeadSpin’s AI-based issue detection engine. This generates a Performance Session report that identifies bottlenecks and issues during the test session.


Can HeadSpin identify client-side performance bottlenecks?

Yes, HeadSpin tracks user experience and performance metrics on real devices running your app and use an AI-based Issue detection engine to identify root cause. Check out our blog post on how to identify client-side performance bottlenecks.


Does HeadSpin integrate with CI/CD - how easy is it?

A: Yes, through our sister company, Nimbledroid, you can run tests and/or performance sessions on each new build. Every feature of HS can be automated via our API. Tests results and performance data are stored in a reporting database and put into dashboards.

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Does HeadSpin support apps built with React Native?

A: Yes, we support apps built with React Native. As long as your app can be installed on an Android or iOS device, it can be tested on HeadSpin.


Can you test on real devices w/ real SIM cards before you release code? How many locations?

A: Yes, we support  22,000+ real devices connected to carrier networks in over 150+ locations worldwide. Contact us to learn more about specific locations we support.


Do you root or jailbreak?

A: No,rooting or jailbreaking gives you elevated system privileges on a device and is something an ordinary user would never do, that's why we don't do it because we want it to be one-to-one with how a real user would use a device.


Do you support more than mobile phones?

A: Yes, beyond phones we also support Apple TV, Android TV, Android Set Top boxes, Tablets, Wearables. See blog post


What type of alert integrations?

A: JIRA, Pager Duty, Service Now, Slack, Email, SMS


Do you support Appium parallel test execution?

A: Yes


Do you support Voice/Audio/Call testing?

A: Yes


Does PBOX support DC?

A: Yes


What networks does the PBOX support?

A: WiFi and LTE Router. DC -> DC Voltage

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