Delivering flawless digital experiences has many hurdles

Today’s user experiences are both complicated and continuous, challenges to monitoring and optimizing performance include:

  • Real-world variabilities in devices, networks and locations
  • Monitoring all-the-things = lots of data
  • Some things you control, some things you don’t
  • Proactive resolution of performance issues before impacting users

Monitor and optimize performance across the entire user journey
Continuously monitor and analyze QoE across applications, devices and 3rd-party interfaces for full visibility to the real user experience.

  • Experience specific KPIs - audio, video, mobile & more
  • KPI correlation across different applications and touchpoints
  • Custom defined interaction KPIs specific for your app
Performance Optimization
Performance Optimization: Real World Condition

Performance data from real-world conditions
The HeadSpin Global Device Infrastructure provides actual real-world data removing ambiguity from all the various devices, networks and locations. Get real-world data from combinations of:

  • Thousands of devices
  • Hundreds of locations
  • Real sim-enabled devices
  • Deployed on mobile carrier and Wifi networks

AI super-powers for performance issue detection
Leverage advanced AI capabilities to automatically identify performance issues in testing before they impact users.

  • Root-cause analysis of user impacting performance issues
  • Recommendations to proactively improve performance
  • Issue predictions based on historical data
Performance Optimization: Issues

Performance Optimization = Flawless User Experiences = Improved Business Outcomes

“HeadSpin lets us proactively monitor and identify potential issues before the customer even starts to notice things like lag, downtime or degradation in our services. That helps us be better prepared.”

—   Mayurkumar Patel, 

       Director of Quality Assurance, 8×8.

Better experiences. Better results.

Accelerate development and innovation. Optimize performance and functionality. Ensure digital business success. With the world’s first Digital Experience AI Platform.