Digital Experience Monitoring Solution

Measure multi-channel digital experience monitoring KPIs on real devices and real networks all around the world.

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Trusted by Enterprises Worldwide

HeadSpin customers have seen the following outcomes

68%

Fewer hours spent on QA for new releases

90%

Reduction in number of production issues

30%

Faster development cycles

60%

Faster in-app load times

64%

Improvement in user retention

Perfect End User Experience with End to End Digital Experience Monitoring

Utilize Digital Experience Monitoring for Proactive Issue Resolution

Get Crucial Insights into App Performance

Fine-grain Monitoring

View KPIs by location, devices, OS, app versions, and carrier networks. Understand SDKs, APIs, and CDNs' impact.

Intuitive Visualizations

Access actionable intelligence via customizable dashboards and real-time analytics. See correlations across applications.

Proactive Alerts

Receive immediate alerts on high-priority issues when UX degradation or irregularities are detected (e.g., endpoint down and broken flow).

AI-powered Insights

Address issues quickly with AI-generated issue cards and root cause analysis. Analyze trends for predictive insights.

Measure All the KPIs You Care About

Extensive KPIs

App, device, network, and streaming KPIs, including audio, video, biometrics, and more.

Critical User Journeys

Track interaction KPIs for custom user flows like add to cart, load search results, and stream music.

Screen Transitions

Use computer vision to quantify blank screens, time to interact, buffering animations, etc.

KPI Tracking Over Time

Monitor KPIs and establish performance baselines on any time scale (day, week, month, etc.)

App Benchmarks

Benchmark your KPIs against industry peers. Get alerts if performance degrades or lags behind competitors.

Address Code-level Issues Impacting User Experience

Code and Dependency Profiling

Optimize performance by analyzing call stacks and network traffic. Understand the impact of slow methods, APIs, SDKs, and remote dependencies.

Automated Regression Testing

Detect build-over-build regressions with automated testing and alerts. Quickly pinpoint code changes causing degradation.

AI-based Issue Detection

Speed up the resolution with detailed issue identification and automatic root cause analysis.

DevOps and CI/CD Integration

Integrate seamlessly with PagerDuty, JIRA, ServiceNow, and other tools.

Award-winning Platform Trusted by Enterprises

Perfect digital experiences with data science insights

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Improve Business Outcomes and Gain Key Benefits with an Efficient Digital Experience Monitoring Solution

Improve business outcomes with

High-quality apps —on day one and every day after

Increased user engagement and satisfaction

Reduced revenue risk

Enhanced business continuity and resilience

Improved productivity of development teams

High-quality apps —on day one and every day after

Increased user engagement and satisfaction

Reduced revenue risk

Enhanced business continuity and resilience

Improved productivity of development teams

Extensive KPIs Captured by HeadSpin's Digital Experience Monitoring Solution

UI Metrics

Page Content Score, Total Views, Frame Deadline Missed, Frame Render Time

Device Metrics

CPU Usage, Memory Usage, Battery Temperature, Battery Voltage, Battery Energy Drain,
Lat/Long GPS Coordinates

App Responsiveness

App Load Time, Network Calls Made During Test Runtime, Delays During In-App Experiences, Page Content Time Series, App Event Tracking

Code Profiling

Full call stack and method response time metrics

Network Protocol Details

HTTPS Request and Response Headers

Connection Establishment Times

DNS Lookup, TCP, TLS, UDP, Reuse, Client-Server Latency per Request, Request Failure Rate

Third Party SDK Metrics

Time to First Byte, Hop Times, Download Times, Throughput, Download Speed, Concurrent Connections

API Server-Side Performance

Connection Establishment Times, Hop Times, Response Times, Error Codes

Domain Metrics

Sharding, Hosts

API Server Metrics

Resolved IP, Connection Reuse, Connection Multiplexing, Content Type, Error Codes

Image CDN Metrics

CDN Edge, CDN to Origin Hop, Connection Multiplexing, Download Times, Image
Caching, Image Scaling

RF Metrics

GSM RSSI, GSM Bit Error Rate, CDMA RSSI, CDMA ECIO, EVDO RSSI, EVDO ECIO, EVDO SNR, LTE RSSI, LTE RSRP, LTE RSSNR, LTE RSRQ, WiFi Signal Strength

Security Metrics

Unencrypted Traffic

Audio and Video QoE

Perceptual video quality: Blurriness, Blockiness, Brightness, Colorfulness, Contrast, Mean Opinion Score (MOS)
Streaming performance: Video Frame Rate Drops, Loading/Buffering Time Duration
Audio: Audio MOS, Microphone Input, Speaker Output
WebRTC support — easily access and test bi-directional audio and video on remote devices through a web browser in real-time

Biometrics

Real device biometrics testing for fingerprint and face recognition
Full suite of biometric instrumentation tools (Library, API endpoints, Web UI functionality, etc.) for automation