Perfecting Digital Experiences for Telco and Media Organizations

February 22, 2023
Shashank Mathur
Shri Krishan
Rajeev Ranjan
Shailen Singh

As industries across the board discover the potential of the edge in transforming business and digital production, enterprise migration to the edge and demand on the network edge is rapidly accelerating. To deliver perfect digital user experiences on an increasingly crowded edge, organizations must implement a testing strategy that evaluates key aspects of their digital experience at the edge – from device types and network conditions to crucial performance metrics such as response time, latency, and video quality. The organizations that get this right see gains in customer satisfaction and retention and thus increase revenue and reach.

In this webinar, our speakers discuss how HeadSpin and Infosys are addressing the challenges in edge testing and demonstrate an innovative approach for telco, media, and other organizations to test their digital experiences at the edge. They cover the testing and QA support needed for proper edge evaluation and present solutions for ensuring optimal 5G, OTT streaming, data, and messaging services, including special audio and video use cases, that will allow organizations to succeed in today’s digital experience economy.

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About HeadSpin

HeadSpin helps Telcos, media organizations, and large enterprises analyze and improve the user experience of their digital products through its global real device infrastructure, on the edge end-to-end testing, and ML-driven performance and quality of experience analytics.

The HeadSpin data science platform enables collaboration among global teams to accelerate release cycles, build for complex real user environments, and proactively detect and resolve issues whether at the code, device, or network layer. HeadSpin currently works alongside a number of global telco and media organizations today to:

  • Monitor and improve 5G user experience
  • Improve streaming experience for OTT apps
  • Test and optimize data, voice, and messaging services
  • Assess and validate device compatibility
  • Offer regression insights for accelerated development
  • Deploy software at the edge
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About Infosys

Infosys is a global leader in next generation digital services and consulting. We enable clients in 50+ countries to navigate their digital transformation. With over three decades of experience in managing the system and workings of global enterprises, we expertly steer our clients through their digital journey. Visit to see how Infosys (NYSE:INFY) can help your enterprise navigate your next.