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Shaping the Future of Telecom: Insights into Network Performance with HeadSpin

August 18, 2023
Saurabh Malge

This webinar aims to provide participants with an understanding of:

HeadSpin's Unique Positioning: We'll delve into the remarkable beginnings and evolution of HeadSpin as the world's first AI testing and DevOps collaboration platform. We'll discuss the support we have received from prominent tech luminaries and leading venture capital firms, which has provided us with a distinct advantage in delivering state-of-the-art solutions for the ever-evolving digital landscape.

Importance of Last-Mile Experience: Participants will learn the crucial role of the last-mile experience in the current digital landscape. We'll present how HeadSpin's platform empowers businesses to gain real-time insights into network performance and how these insights can optimize their digital services.

User Experience Metrics and Their Impact: We'll explore how HeadSpin helps businesses to go beyond simple network performance testing. This includes the analysis of user experience metrics and pattern identification for data-driven decision-making, leading to a more seamless last-mile experience for users worldwide.

Three Pillars of User Experience for Telcos: The webinar will cover the importance of real device testing, adaptation to evolving 5G landscapes, and the key KPIs to measure for an optimal overall user experience. Attendees will learn how last-mile testing ensures application robustness and reliability, why readiness for 5G technologies is essential, and how tracking KPIs and user journeys can enhance application performance.

HeadSpin's Role in the Telecom Industry: Lastly, we'll highlight the comprehensive coverage that HeadSpin provides in terms of end-user scenarios, network experience testing, 5G network testing, and media and OTT testing. Participants will gain insights into how HeadSpin ensures readiness for future technologies, consistent experiences, and optimized service quality in the telecommunication industry

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About HeadSpin

HeadSpin helps Telcos, media organizations, and large enterprises analyze and improve the user experience of their digital products through its global real device infrastructure, on the edge end-to-end testing, and ML-driven performance and quality of experience analytics.

The HeadSpin data science platform enables collaboration among global teams to accelerate release cycles, build for complex real user environments, and proactively detect and resolve issues whether at the code, device, or network layer. HeadSpin currently works alongside a number of global telco and media organizations today to:

  • Monitor and improve 5G user experience
  • Improve streaming experience for OTT apps
  • Test and optimize data, voice, and messaging services
  • Assess and validate device compatibility
  • Offer regression insights for accelerated development
  • Deploy software at the edge
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About Infosys

Infosys is a global leader in next generation digital services and consulting. We enable clients in 50+ countries to navigate their digital transformation. With over three decades of experience in managing the system and workings of global enterprises, we expertly steer our clients through their digital journey. Visit to see how Infosys (NYSE:INFY) can help your enterprise navigate your next.