Customer experience is crucial for any product and is a make or break factor when it comes to the success of the product. While many factors contribute to a good customer experience, the performance of the product takes a front seat definitely.
But how do you test your product performance and find loopholes even before you release it?
The catch here is to find insights about your app's performance on core performance KPIs and test the product from various angles like user behavior, code optimization and low-bandwidth performance. As an early/mid-level PM, performance testing and digital experience analytics tools can help spot points where the customer experience is lacking.
In this session with The Product Folks, Rohith Ramesh demonstrates how performance testing can help your mobile application and product with:
HeadSpin helps Telcos, media organizations, and large enterprises analyze and improve the user experience of their digital products through its global real device infrastructure, on the edge end-to-end testing, and ML-driven performance and quality of experience analytics.
The HeadSpin data science platform enables collaboration among global teams to accelerate release cycles, build for complex real user environments, and proactively detect and resolve issues whether at the code, device, or network layer. HeadSpin currently works alongside a number of global telco and media organizations today to:
Infosys is a global leader in next generation digital services and consulting. We enable clients in 50+ countries to navigate their digital transformation. With over three decades of experience in managing the system and workings of global enterprises, we expertly steer our clients through their digital journey. Visit www.infosys.com to see how Infosys (NYSE:INFY) can help your enterprise navigate your next.