Customer experience is crucial for any product and is a make or break factor when it comes to the success of the product. While many factors contribute to a good customer experience, the performance of the product takes a front seat definitely.
But how do you test your product performance and find loopholes even before you release it?
The catch here is to find insights about your app's performance on core performance KPIs and test the product from various angles like user behaviour, code optimization and low-bandwidth performance. As an early/mid-level PM, performance testing and digital experience analytics tools can help spot points where the customer experience is lacking.
In this session with The Product Folks, Rohith Ramesh demonstrates how performance testing can help your mobile application and product with:
Faster development cycles
Improvement in load time
Increase retention rate
Fewer production issues
Better visibility about loopholes or drop-off points
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