Your Digital Compass on Cloud Modernisation

January 10, 2021
 by 
Brien Colwell

Businesses are adopting Cloud to improve the digital experience their applications provide to end-users. These businesses are seeking to improve resiliency, agility, and lower the cost of their IT infrastructure. HeadSpin has created a complete migration strategy to help our clients with the transition.

User Experience Challenges on Cloud Modernisation

Cloud modernisation programs that deliver an improvement of their end-users’ digital experience realize greater business benefits. However many programs do not focus on the end-user experience, and when it is poor, the blame game is played across the Application, Infrastructure, and Cloud/ Network providers. Meanwhile, any degradation of services and end-user experience carries a high risk of loss of revenue and reputation.

How HeadSpin Can Be Your Digital Compass on Cloud Modernisation

HeadSpin platform provides a unique and differentiated solution for application experience performance monitoring and optimization pre, during, and post Cloud modernisation. We can cover any application in scope for Cloud modernisation that can be accessed over a digital touchpoint (e.g. Browser, Mobile, Screenless, Wearable etc, including legacy applications with a more modern front-end).

The graphic below shows the incremental value created in a HeadSpin supported cloud modernisation.

HeadSpin-supported-cloud-modernization

Our platform does build over build metric-based comparison view and benchmarking that is critical during the cloud migration/adoption process. Its adoption during pre-migration and post-migration testing can provide businesses with the much-needed quantitative assurance that their end-user experience will remain the same or be enhanced with cloud modernisation.

Key Activities Supported by HeadSpin During Cloud Modernisation

Pre-Migration Phase of Cloud Modernisation

During the pre-migration phase, HeadSpin gathers the data to assess in-app performance, functions, and methods by determining how the app currently functions in its existing environment. It’s crucial to know the baseline metrics, KPIs, and SLIs that define the user experience, so HeadSpin will launch critical user journeys and measure the quality of experience and quality of service of each application. This allows us to have a detailed view of the app’s composites and performance.

What to Expect During Cloud Modernisation

The transition phase of the cloud migration process is when HeadSpin ensures that every piece of the application is migrated correctly. We complete end-user A/B comparisons across all performance and UX details of the existing to the new environment. Executing the same user journeys across devices, networks, and locations identifies any regressions that the user could experience.

The Post-Migration Phase of Cloud Modernisation

HeadSpin performs continuous end-user and UX regression testing and monitoring to ensure day one quality. We are able to proactively identify issues and benchmark thresholds using platform generated insights, as well as end-to-end automation that determines pass/fail status and provides alert notifications.

The HeadSpin platform enables continuous comparison across edges, locations, builds, environments, time of day, and custom segments. Regression Intelligence identifies root cause changes to help calibrate UX for cloud vs. on-premise while accelerating the overall migration. Regression Intelligence also identifies UX and performance issues in pre-production early so that production maintains the best possible experience. Our support team assists customers to integrate this intelligence into their CICD pipelines and monitoring.

A HeadSpin proof of concept can integrate into your existing application deployment, and start collecting synthetic user data. Within weeks we can establish a comprehensive performance benchmark that can be used as the starting point of the cloud modernisation process. Contact our team to get started.